Community Funded Coffee Frequently Asked Questions
I’m not sure what size subscription my household needs, will you explain the share sizes?
Sure thing! Have a look at our share size guide:
- Small: you’ll receive one 12-ounce bag per month for the duration of your subscription. Will last about 1-2 weeks for 1-2 people. Ideal for the subscriber who wants to try out CFC but may still grab a coffee (at Guilder Café!) some days.
- Medium: you’ll receive two 12-ounce bags per month for the duration of your subscription. Will last about 2-4 weeks for 1-2 people. Ideal for the subscriber who wants to have their daily cup of coffee made at home.
- Large: you’ll receive three 12-ounce bags per month for the duration of your subscription. Will last for 4-6 weeks for 3-6 people. Ideal for families looking to keep their coffee supply stocked, small businesses, and coffee enthusiasts.
Why are your subscriptions organized into quarters and what does that mean?
Coffee is a seasonal thing. During our pilot year of Community Funded Coffee, we plan to partner with a different coffee producer each quarter (every 3 months). This means that a subscription quarter lasts the entire 3 months. You will receive the selected amount (see size guide) of coffee per month for the duration of your subscription. Please see our estimated sign-up and delivery window graphic below:
Can I change the address that my coffee is being sent to mid quarter?
Absolutely! Email firstname.lastname@example.org with the updated address, and we'll make sure that the change is made.
Why should I subscribe to CFC and not a regular coffee subscription?
Based on a produce CSA model, subscribers to CFC are taking part in an initiative to help support coffee growers by pre-financing a portion of their coffee crop. This helps farmers mitigate the many risks and up front costs associated with coffee farming. That’s pretty great, we think.
What happens if the coffee harvest that we've pre-financed is impacted by unforeseen circumstances that reduce quality or yield?
We’ve got you covered! CFC is committed to ensuring that you receive coffee of equal value and harvest freshness from our partnering coffee roaster, Junior’s Roasted Coffee.
Can I get a refund on my subscription after purchase?
If you experience a technical difficulty in placing your order or if you change your mind about the subscription, we can refund the purchase if we are contacted within 48 hours from the time of purchase.
Have more questions?
Contact us: email@example.com.